For a purchase made through Paddle, request payment assistance or a refund through the support link in the receipt or https://paddle.net. For an access problem, material defect or mismatch with the product description, also contact https://blznworks.com/contact?topic=refund with the product, non-sensitive payment reference and a description of the problem. Do not send payment card numbers, credentials or store CSV data.
Applicable statutory cancellation, withdrawal and remedies for defective or misdescribed digital content take priority. Paddle's refund policy at https://www.paddle.com/legal/refund-policy also applies. Opening the online service alone is not treated by BLZN Works as proof that all mandatory withdrawal rights were waived; any legally required consent must be collected by the applicable checkout process.
For discretionary requests, contact the supplier or Paddle within 14 calendar days of purchase. Requests are assessed individually under the applicable law and Paddle's policy. These terms do not promise an unconditional discretionary refund or set a 14-day limit on statutory remedies that continue for longer.
Paddle processes approved refunds using the applicable payment method and timetable. BLZN Works does not promise an instant refund, make a second tax invoice or alter Paddle's payment records. A pending or partial refund may hold access during review; a confirmed full refund ends online access and the license.
These terms do not prevent a lawful complaint or payment dispute. Contact the supplier or Paddle promptly if a charge is unexpected or access fails so the issue and the correct purchase can be identified.